FxPro FAQ — clear answers for traders
Trading CFDs with FxPro
CFDs at FxPro cover metals, Forex pairs, energies, indices, shares, futures, ETFs and cryptocurrencies. A CFD lets a trader follow an asset's price without owning the underlying instrument, with trading on MetaTrader 4 and MetaTrader 5 as well as cTrader and FxPro Edge.
Because CFDs use leverage, a loss may be larger than the margin first committed. Stop-loss orders are one kind of risk control.
Platforms, demo accounts and app access
FxPro's platform line-up includes cTrader, FxPro Edge, MetaTrader 4 and MetaTrader 5. Demo modes exist for each of these and for TradingView, using virtual funds rather than a funded balance. FxPro calls the demo unlimited, but an account left unused for a long period might be archived.
FxPro provides its app at no charge through the App Store for iPhone (iOS) and Google Play for Android. The app links to FxPro Direct, letting users handle deposits and withdrawal requests on a phone. Ordinary trading costs, including spreads and commissions, remain.
Frequently asked questions
When was FxPro founded, and where is it based?
FxPro began in 2006, with its head office in London, and works with clients across more than 170 countries.
Who operates FxPro?
FxPro Group Limited runs FxPro. The group started in 2006, keeps its head office in London, and has offices in Cyprus and South Africa, plus the Bahamas and the UAE. FxPro states that it is privately owned and not publicly listed.
Does FxPro have a local office in Kenya, and how can I reach support?
No: FxPro has no office in Kenya, so traders there use FxPro's international operation instead, with contact handled through the FxPro app and the FxPro Direct account area. FxPro says its support covers several languages on a 24/5 basis when markets are open; live chat is available in the account area, and email is suitable when documents need attaching.
What is the minimum deposit for a live account?
You need $100 to fund a live account. No deposit is needed for the demo.
How do Standard, Raw+ and cTrader accounts differ?
Standard has no commission and spreads from 1.2 pips. Raw+ and cTrader use spreads from 0.0 pips with a $3.50 per lot per side commission, or $7.00 round turn.
Can I open a different account type later?
Yes. FxPro Direct lets you add a second account of another type at any time.
Is CFD trading at FxPro risky?
Yes. Leverage means a CFD position can lose more than the margin first put up. Stop-loss orders are among the risk-management tools available.
Does FxPro offer cTrader, and on which devices?
Yes. FxPro lists cTrader as a main platform, together with FxPro Edge, MetaTrader 4 and MetaTrader 5. It runs on desktop, in a browser and on mobile.
Is the FxPro demo free, and does it expire?
No charge applies, and the balance is virtual. FxPro calls the demo unlimited, but an account that stays unused for a long period might be archived; current terms are worth checking.
Can I withdraw profits from a demo account?
No. A demo balance is virtual, so it cannot be withdrawn; payouts apply to a live account that has been funded.
How do FxPro withdrawals work?
Use the Withdrawal area inside FxPro Direct; verification comes first, and a request is capped by the free margin on the account. Money usually goes back through the original payment channel; if that channel cannot be used, another option is arranged with FxPro directly. Processing normally takes no more than one business day for most withdrawals, while Skrill, Neteller and PayPal e-wallets usually complete on the same business day, card withdrawals generally by the next business day, and international bank transfers need 3–5 business days.
Is the FxPro app available for iOS and Android?
Yes. FxPro provides its app at no charge through the App Store for iPhone (iOS) and Google Play for Android. The app links to FxPro Direct for deposits and withdrawal requests, while ordinary trading costs such as spreads and commissions remain.